| Air Wales, Wales’ national airline, has announced a 20 per cent rise in passenger numbers in just one month meaning the airline is now flying more passengers than at any other time in its five year history.
Air Wales carried over 19,000 passengers in October, an increase of 20 per cent on the previous month and a massive increase of 123 per cent on figures for October last year. Many Air Wales flights are now flying at full load, with many flights being fully booked months in advance.
This year has been Air Wales’ most successful to date. As well as the dramatic increase in passenger figures, the airline has added four new routes – Aberdeen, Liverpool, Newcastle and Norwich - to its network which now embraces 11 destinations. That represents a record network growth of 34 per cent in the last six months, consolidating Air Wales’ position as one of the UK’s premier regional airlines.
In fact, the airlines’ Plymouth-Cardiff-Liverpool-Aberdeen route is the only service in the UK to link four cities and, just five weeks since its launch, has proved so popular that it sold 1,000 seats just last week alone.
As well as the increase in its destination portfolio, Air Wales attributes its outstanding success this year to its improving customer service which is continuously striving to ensure that no passenger is ever left disappointed. In fact, cancellation and on-time records for the airlines’ flights are way above industry standards.
Chairman of Air Wales, Roy Thomas, said: “The latest passenger numbers and load factors are incredible and reflect the reliability and sustainability of Air Wales in a growing and competitive market. We are delighted that thousands of passengers, both old and new, are choosing Air Wales’ reasonable fares and unique personal approach.
“Over the past year, as well as launching a new portfolio of flights, we have finely tuned our customer service strategy to ensure we continue to deliver an outstanding service. The airline industry is a tough one to be in – by its very nature; delays and cancellations are often out of our control. However, despite that, Air Wales has achieved a time and cancellation record which is second to none with figures way above the industry average.
Air Wales currently flies to 11 destinations out of Cardiff – Aberdeen, Amsterdam, Belfast, Cork, Dublin, Glasgow, Jersey, Liverpool, Newcastle, Norwich and Plymouth. |
